Delivery Policy
VIBRANT GOLD TRADING LLC
Delivery Coverage
We currently offer delivery within the United Arab Emirates. All orders are handled with care and securely packaged to ensure your gold reaches you safely.
Delivery Timeline
Orders placed between morning and 6:00 PM (UAE time) will be processed and dispatched for delivery on the **next business day**.
Orders placed after 6:00 PM or on non-business days (e.g., Fridays or public holidays) will be processed the following business day.
Delivery Methods
We partner with trusted delivery services and/or our own secure courier to ensure safe and timely delivery of your order. Deliveries may require:
- Signature upon receipt
- Emirates ID or Passport for identity verification (for certain orders)
Delivery Charges
Delivery charges, if any, will be displayed at checkout. In some cases, free delivery may be offered based on order size, location, or promotional campaigns.
Customer Responsibilities
To ensure smooth delivery, please:
- Provide accurate address and contact details
- Be available to receive the order
- Present valid ID if requested
In case of failed delivery attempts, our team will contact you to reschedule.
Delays and Exceptions
While we aim for next-day delivery, delays may occur due to:
- High order volume
- Public holidays
- Unforeseen weather or logistical issues
We will inform you promptly in case of any delay.
Contact Us
For delivery-related queries, contact: support@vibrantgoldtrading.com